Temporary Overnight Hours:
Wed 1/20 5pm–8am
Thurs 1/21 5pm–8am
Fri 1/22 5pm–Back to 24/7
Springfield, OR 97477
Emergency Veterinary Care
Open With Temporarily Adjusted Hours
To our valued clients,
We want to assure you of our commitment to providing excellent care for your pets and let you know that we take the health and well-being of our team members and clients very seriously. We made the decision to temporarily close due to a positive case of COVID-19 in our hospital and to reduce the risk of spread.
Each one of our team members followed guidance by their healthcare providers regarding COVID-19 testing and self-quarantine, any team members who tested positive for COVID-19 has been instructed to stay home until they have made a full recovery, and our facility was deep cleaned as of 1/13/21 by Clean Paws Janitorial.
We are now open and accepting emergencies with temporarily adjusted hours this week:
Overnight Hours:
Wednesday 1/20 Open 5pm–8am
Thursday 1/21 Open 5pm–8am
Friday 1/22 Open 5pm–Back to Open 24/7
- Please continue to utilize our carside service for drop off and pick up for emergencies. Call (541) 746-0112 when you arrive in the parking lot and we will come to you to get your pet for the exam. For your convenience, we will take information regarding history and concerns over the phone at the time of your arrival. We will continue to communicate via phone or text regarding treatment and/or results.
- For end of Life appointments, we will escort you and your loved one directly into the exam room.
We apologize for any inconvenience this may cause and thank you for understanding. For any questions or concerns, please reach out to our Hospital Administrator rschaufler@emergencyvethosp.com.
Sincerely,
Emergency Veterinary Hospital
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Open & Offering Curbside Service
Emergency Veterinary Hospital is offering Curbside service to maintain social distance while still offering care for your pets during COVID-19. If your pet has emergency veterinary needs, please call ahead if possible so that we know when to expect you.
We have implemented the following safety protocols in accordance with CDC guidelines:
- It is essential that anyone displaying symptoms of COVID-19 (fever, cough, or shortness of breath), or who has been exposed to anyone with COVID-19, or who has traveled internationally in the last 14 days to please respect the health of our community and team members and call us at (541) 746-0112 to discuss your concerns about your pet over the phone before visiting our hospital.
- If above does not apply, please utilize our curbside service. Call us at (541) 746-0112 when you arrive in the parking lot and we will come to you to get your pet for the exam. For your convenience, we will take information regarding history and concerns over the phone, will continue to communicate via phone or text regarding treatment and/or results, and take payment over the phone after services are rendered.
- For end of life appointments, we will escort you and your loved one directly into the exam room. Due to social distancing guidelines, we must restrict the number of people in the room to two family members at this point in time, thank you for your understanding.
We’re AAHA Accredited
The Emergency Veterinary Hospital is among 16% of animal care facilities in the nation certified by the American Animal Hospital Association (AAHA). Veterinary clinics that go through the rigorous accreditation process to become AAHA certified are evaluated on approximately 900 standards of veterinary care. We are proud to be among them and forward to giving patients the best care possible.
